Still watching. New food is always appealing. Let’s see if she sticks with it.

Make it more affordable

More organ packed meats, get away from any animal raised on anti biotics. LOWER PRICE, MORE EXPENSIVE THAN WHAT I EAT IH A WEEK.....THAT WILL KILL YOU IN THE LOIN G\G RUN

Make the food taste as good as the treats! 😊

Small kibble-sized pieces meant for little dogs might make it more enticing for them.

Smaller pieces please! I would love to exchange the order I have just received if that is an option.

It could have smaller pieces (different consistency per each dog) for a tiny dog or old. The food isn't moist enough its very dry.

I don't think Lucy likes the shape of the food. She's not a gobbler and the flat pieces may be more work than she wants to put in to eating. This is frustrating for me! Sorry I couldn't give you better news.

First and foremost, the shipping needs to improve drastically. If i knew that my order would arrive in 4 or so days, it would be easier to plan. Second, I get that the food is expensive, but it's TOO expensive, even for me...

It seems like half the bag is pulverized pieces. Since I have to hand feed my dog, that is an expensive waste.

Answer whether it is air dried or oven dried.

If it was packaged better like before, and if it was possible to have it packaged on smaller amounts so it stays fresh for awhile once the package is opened.

Kona would like the food

I love the company and what they do for pets around the nation but at the price point of this food, shipping absolutely needs to be streamlined. I understand every company has its limits but it’s so inconsistent. It’s too expensive to be ordering bulk. It’s not probable the average household can afford 600$ a month to ensure there dog is fed to avoid shipping hassle. My Great Pyrenees/ German shepherd mix is growing day by day, has a great coat, and gets absurdly excited for her food. I just wish I had more peace of mind about when her food is coming when I order it. My latest order has been ordered for 12 days with no shipping confirmation or response to my inquiry email about my order.

My dogs love the food, but $70 for a small bag of dog food seems much. I wanted to try it with a nice discount in the beginning and then I went to cancel but they gave me no warning and just shipped it. So now I paid $70 for a bag of dog food that I didn’t want and I wrote to them and they were no help.

….vomited within 30 min. I only gave them each a very tiny amount from the samples I ordered. No more than about 1 - 1.5 tablespoons each.

They liked the flavor, it was a good Snack/Treat for my Two German Shorthair Pointers , but after a short time, the food just crumbled and pulverized to a point that it didn’t seem like real “Satisfying” , filling Food. And the price I paid for one bag, Thinking about it later, made me Mad saying to myself “What the Heck did I just pay for. ?? Sorry to say, I will no longer buy this food.

The food is great. But the measurements online and even on the box are not correct. A 1/4 cu per 10lbs is not correct. The best way to figure out how much you’ll need to feed you dogs is off the kcals/cup. Which it would cost me $1000/month or more to feed my two dogs. That’s insane. I can justify $400 for my 2 boys but not $1000. Good food. Waaaay overpriced

Orders were continuously pushed. I found it difficult to stop orders. I’ll only order when I’m ready.

My dog loves the food but shipping is way too inconsistent to make the switch. I had to buy my pups old food while waiting for shipping and switch him back to it without a transition period. I canceled my subscription but last week got a notification that my next order has shipped. Now I will have 2 boxes of this insanely expensive food that will go to waste since I refuse to cycle my pup onto it again just to switch him off in a couple weeks. They will not let me return it.

My dog chose kibble over this. It is way overpriced, and clearly worth it if my dog won’t even eat it.

My seniors had become picky eaters, so I switched them over partially to Sundays. At first they liked it and ate it readily, but after a few weeks they stopped eating it. I do not like the large amount of tiny crumb size pieces and dust in each box.

Will not eat the food at all. Turns his nose up at it. Will not even try it as a treat.

The first time I said it out, my dog ate all of it. I thought of this is great, but now he will not touch it. And it’s been two days. I will keep trying. He is extremely picky.

I want to love this. I want my dog to love this. So far though, we have had 4 days of bloody diarrhea with no stopping in site. My dog is now turning his nose up at the food he once gobbled down like treats. I do not like having to measure the exact ounce of food to make a box last. With all the settling, there is a TON of powdered material that is difficult to measure/feed. For the amount of money spent on this food, I should not have to supplement with other food to make it last the 26 days anticipated. I refuse to “order early” . 26 days of food should be 26 days of food.

No response to multiple inquiries. Noworking option to change plan recipe online.

Sundays has absolutely zero customer service. If you're lucky enough to get your order in online without needing assistance, then it may work for you. Their website is glitchy and hard to use. The food seems really good, but the customer service makes the whole experience awful . I don't understand why they don't ramp up the quality of their service. Maybe their pool of potential employees are unfavorable? Maybe they don't pay enough? I'll probably never find out because they never called me back. The rep who finally emailed (wouldn't call me) never answered questions, just beat around the bush, and didn't solve any of the problems I had with delivery or ordering.

My Westie gobbled up the samples you sent that convinced me to buy, but won’t eat any from my first order. Are the samples and normal production different?